Frequently Asked Questions

How long does it usually take for an order to be delivered?
Your order should be delivered within 72 hours after payment is received. We courier overnight, door to door. It may take a day or two longer for smaller towns or rural areas. Couriers don’t deliver on weekends or public holidays.

Do you send a tracking number?
We ship with courier guy unless asked to do otherwise. Tracking information is sent after order has been shipped. The default tracking number is BUD[order number]. Example: for order 0001, tracking number is BUD0001.

How will my purchase appear on my credit card or bank statement?
There will be no reference to cannabis on your bank statement. Our company’s practice is to operate discretely.

How will my order be sent?
All orders are shipped the first working day after payment is received and sent via overnight/ door to door with the courier guy. We are all about privacy so this method of shipping is perfectly secure and discrete.

To which countries can cannabis seeds be sent?
At present, we only ship within South African borders. However we may deliver to other countries where cannabis is legalized under certain circumstances. If unsure please contact us.

What are your company’s bank-payment details?
If paying via EFT, please use your order number as a reference.

Do I get a discount if I order in bulk?
Contact us directly, we do offer wholesale orders for retailers.

What happens if an item is out of stock?
Bud Buddies does not operate using backorders. If the stock has run out you will have to wait until our stock is replenished or order it using the pre-order option.

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